teach them English

How do you say to a customer, “Sorry, it’s a bug. We don’t know when we’ll get around to fixing it?” Not like EMusic, to whom I had complained that their MP3s don’t have a full v1 tag, and always categorise all music as “Blues”. A week later, I got this back:


<bullshit>
Thank you for writing to EMusic. We appreciate the opportunity
to assist.

The fact that the ID3v1 tag does not currently have album and
track information poplulated is more inherent in our new system
than intentional. However, the resources required to add this
information is greater than what we can allow time for at this
moment. We apologize for any inconvenience this may be
causing and hopefully will have this populated in the near future.

At this time, please continue to use a player/tag reader that
support ID3v2.3.

Thank you for choosing EMusic.

</bullshit>

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2 Responses to teach them English

  1. Rupert says:

    And then there’s this, from the NY Times coverage of the Bob Greene story–

    ‘Gary Weitman, a spokesman for the Tribune Company, which publishes the newspaper, said yesterday: “We’re not going to say anything more than what the statement is. He is no longer an employee.”‘

    I’m worried. I can spell, construct sentences and I sleep with women (*) out of wedlock. Have I a future in journalism?

    R

    • Well, a woman.
  2. Anonymous says:

    Bob Greene’s column was carried by the newspaper the woman I’m currently visiting works for, and so naturally the case has been of much discussion here. AIUI, the concern is not the fucking but the age and intern status of the fuckee at the time.

    argh

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