{"id":1412,"date":"2004-12-14T16:31:50","date_gmt":"2004-12-14T20:31:50","guid":{"rendered":"http:\/\/www.thewormbook.com\/hlog\/?p=1412"},"modified":"2004-12-14T16:31:50","modified_gmt":"2004-12-14T20:31:50","slug":"a-better-class-of-support","status":"publish","type":"post","link":"http:\/\/www.thewormbook.com\/hlog\/?p=1412","title":{"rendered":"A better class of support"},"content":{"rendered":"<p>This just came up on one of the support lists for the next openoffice beta:<\/p>\n\n<blockquote><p>Hi Juraj,<\/p>\n\n<p>&gt; It does not work.<\/p>\n\n<p>Where would you put the check mark?<\/p>\n\n<p>[ ] it does nothing<br \/>\n[ ] it copies too much data<br \/>\n[ ] it does not copy enough data<br \/>\n[ ] it copies wrong data<br \/>\n[ ] it crashes OOo<br \/>\n[ ] It colores your screen<br \/>\n[ ] it explodes your microwave oven<br \/>\n[ ] it laughs at you<br \/>\n[ ] it inseminates your cat<\/p>\n\n<p>In other words: What does &#8220;it does not work&#8221; <strong>mean<\/strong>? And, while we are at it, how exactly are you doing it?<\/p><\/blockquote>\n\n<p>Christmas must have come early in Hamburg.<\/p>\n\n<p>I should add that the man who posted this has been, over the years, the most helpful and responsive programmer I have ever dealt with at Sun. He really does listen to well-formed complaints and gets them fixed or provides convincing explanations as to why they can&#8217;t be. I&#8217;d rather have this kind of response than any amount of po-faced stonewalling.<\/p>","protected":false},"excerpt":{"rendered":"<p>This just came up on one of the support lists for the next openoffice beta: Hi Juraj, &gt; It does not work. Where would you put the check mark? [ ] it does nothing [ ] it copies too much &hellip; <a href=\"http:\/\/www.thewormbook.com\/hlog\/?p=1412\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a> <a href=\"http:\/\/www.thewormbook.com\/hlog\/?p=1412\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"_links":{"self":[{"href":"http:\/\/www.thewormbook.com\/hlog\/index.php?rest_route=\/wp\/v2\/posts\/1412"}],"collection":[{"href":"http:\/\/www.thewormbook.com\/hlog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.thewormbook.com\/hlog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.thewormbook.com\/hlog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.thewormbook.com\/hlog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1412"}],"version-history":[{"count":0,"href":"http:\/\/www.thewormbook.com\/hlog\/index.php?rest_route=\/wp\/v2\/posts\/1412\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.thewormbook.com\/hlog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1412"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.thewormbook.com\/hlog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1412"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.thewormbook.com\/hlog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1412"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}